Pinnacle Services provides contracted Case Management / Service Coordination to individuals who receive funding through Medical Assistance, Home and Community Based Waivers including the Community Alternatives for Disabled Individuals (CADI), Traumatic Brain Injury (TBI), Community Alternative Care (CAC), Mental Retardation and Related Conditions (MR/RC), Elderly Waiver (EW) and Alternative Care (AC).

Our Case Managers are experienced professionals who work collaboratively with consumers and families to ensure that needed services are implemented and that services provided are adequate. Our goal is to provide quality support services and to advocate on behalf of the consumer to ensure that their needs and preferences are met.

Our Case Managers are licensed social workers that perform all of the requirements stipulated by the State of Minnesota including but not limited to:
• Assessments of individual’s needs
• Screenings
• Individual Service Plan development
• Community Support Plan development
• Identifying potential service providers
• Assisting the consumer in accessing needed services
• Coordination and monitoring service delivery
• Advocating on behalf of the consumer