About Us - Pinnacle Services

About Us

Dedicated to helping people thrive in our community.

Pinnacle Services provides innovative support to help people with disabilities achieve their personal goals and improve the quality of their lives. We support individuals and their families by helping to connect them with the services, resources and information that meet their needs. We are built on a foundation of respect and compassion, and pride ourselves on delivering person-centered services in a welcoming environment that celebrates cultural diversity and personal achievement. We adhere to the highest standards of care and believe that by working hard, we can make the Twin Cities a stronger, more inclusive community.

Our Story

1999

Our Foundation

By 2005 Pinnacle Services offerings now include In Home Family Support, Supported Employment and Case Management Services, and Independent Living Skills while opening several new locations.

1999

2005

Initial Expansion & Growth

By 2005 Pinnacle Services offerings now include In Home Family Support, Supported Employment and Case Management Services, and Independent Living Skills while opening several new locations.

2005

2007

New Era of Leadership

Jill Cihlar, who has been with Pinnacle Service since 2007, is promoted from COO to President and CEO. Nicholas Thomley remains heavily involved in the company’s daily operations. Residential and Home Care Services added.

2007

2013

Pinnacle Services and Pinnacle Home Care

 In 2013, Pinnacle Home Care is established as a sister agency to further meet the needs of the local community. Pinnacle Home Care offers a respectful, person-centered approach that translates to the highest quality home care for Twin Cities seniors.

2013

2020

Pinnacle Today

Today, Pinnacle Services provides innovative support to help people achieve their personal goals and improve the quality of their lives. We work with a wide range of individuals and programs, offering flexible services to meet each individual’s needs for design, delivery and level of support. In the past 5 years Pinnacle’s employment offerings have expanded to include Case Aide, Technology Specialist, Training and Development, and Care Director positions. Meanwhile, our local presence has expanded with locations in Hennepin, Anoka, Ramsey and Scott counties.

2020

Working hard to create stronger communities

United Way Volunteering Group

Supporting our community

As a locally owned and operated company, we know what it means to be Minnesotan. We care about the people in our community because we believe in being there for our friends and neighbors when they need us most. From connecting with other local and national organizations to organizing community events, we want to do everything we can to support people with disabilities and their families. No matter where you come from, we believe that supporting our community means showing up and working hard to help everyone succeed.

Living our values

Pinnacle Services employees not only believe in helping others, but they live that purpose every day. Our employees volunteer their time and energy outside of work to further community initiatives that are near and dear to their hearts. Throughout the year, we also organize several volunteering events to build comradery and give back to our local community. For Pinnacle Services employees, helping others live better lives is more than a 9-5 job, it’s a calling. We answer that call with passion, excitement and a sincere desire to help others each and every day.

Food Pantry Volunteering

Where we’re located

Pinnacle Services is located in a rejuvenated 100+ year-old building in Northeast Minneapolis, a safe and trendy neighborhood that’s home to hundreds of artists and young professionals. Each year, arts festivals bring crowds to the neighborhood and celebrate Northeast’s creative spirit. Our office is also close to some of the most celebrated restaurants in the city, so there’s always something new to try for lunch. Located at 724 Central Avenue NE, our office is easily accessible from downtown or 35W. Come for the meaningful work, but stay to explore the trendy neighborhood!

Learn more about all the services we have to offer

“My co-workers are the best! Everyone who works here is of such a high caliber. All the case managers work hard, have integrity, are honest and want to do a great job. It is a very positive place to work.”

– Pinnacle Services Case Manager

Have questions for our team? Contact us today!