Case Manager Supervisor | Ramsey/Dakota County

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Case Manager Supervisor- Ramsey/Dakota County

Pinnacle Services is an innovative and fast-growing agency looking for a talented individual to lead a team of Case Managers, and to manage our health plans and County Contracts. If you have experience working with the various aging and disability waivers and the Minnesota Health Care Programs, one of your best career moves could be to work with the professionals at Pinnacle Services.

Pinnacle Services is a team-oriented environment with many colleagues who will be resources. This is a group of people who embrace change and look forward to working with an individual who will suggest innovations that will improve our client’s lives and move our agency forward. Strong verbal and written communication skills are essential – you will be writing policies, procedures, and communicating with all stakeholders.

What is Pinnacle Services like as a company? In addition to all of the usual benefits, Pinnacle Services also offers a remarkable work environment, with a relaxed dress code, scheduled employee get-togethers and opportunities to volunteer in the community. We are conveniently located in the Northeast Minneapolis arts district, in a renovated warehouse that is light-filled and open.

If you are interested in helping people – in making lives better – than this is your opportunity to make a difference in the lives of Pinnacle Services’ consumers. We love seeing our consumers live full and happy lives and go the extra mile to assure great service. We are looking to hire people who do the same.

Job Responsibilities and Duties:

Successful Case Management Supervisors will be knowledgeable about mental health and developmental disabilities. The Case Management Supervisor must be a licensed social worker in the state of Minnesota. Previous work as a supervisor, manager or leader is an asset to our growing Case Management department.

The Case Manager Supervisor is responsible for: 

  • Attend County meetings.
  • Assist in the training of new Case Managers and supervisors.
  • Provide support to Case Manager Captains (supervisors) as their immediate supervisor.
  • Assure completion of department goals
  • Assure contract and licensing compliance.
  • Contribute to business development.
  • Remain up to date on policy and procedural changes.


$59,000/year salaried

Company Perks:

  • 3 days/week work from home after completing 3 months of training in office
  • Training Program
  • Medical Benefits for FT employees
  • Animal Friendly Corporate Office
  • Professional Growth Opportunities
  • Employee Recognition Programs
  • Paid Time Off
  • Flexible Schedules
  • Team Atmosphere
  • MSSA membership & paid CEUs
  • Licensing supervision

Required Qualifications:

  • Be a graduate from an accredited four-year college with a major in social work, psychology, sociology, or a closely related field.
  • Be a graduate from an accredited four-year college with a major in any field and one year of experience as a social worker/case manager/care coordinator in a public or private social service agency.
  • Have 3-5 years supervisory experience in social services; preferably in case management services.
  • 2+ years’ experience with waivered Case Management (CADI, DD, AC/EW).
  • Applicants must have a valid driver’s license and acceptable driving record as determined by Pinnacle Services policy. Applicants must have a vehicle that is covered with current insurance. Applicants must successfully clear local and/or stated background checks.
  • Ability to work from our office with remote flexibility 1 day per week after 90 days.

Preferred Qualifications: 

  • LSW or higher BOSW credential. 

Pinnacle Service Inc. Provides person centered services to people with intellectual, developmental, or behavioral disabilities in various settings. We provide top level services to the individuals we support through in-home care, assisted living, case management and other supportive programs. We have high standards and go above and beyond in our organization to set ourselves apart from the others.  

Salary Description