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Exciting opportunity to serve as a Residential Program Director Specialist with Pinnacle Services for our Community Residential Services homes located in the Metro and surrounding area. 

Pinnacle Services is committed to serving each person within the Residential Services Program based on their individual mental health diagnosis, chemical dependencies, developmental and physical abilities, and medical needs. This position reports to the Residential Program Administrator, will work a variety of hours including every other weekend. 

Locations Include: Golden Valley, St Louis Park, Champlin, New Hope, and Chaska; regular driving to residential locations required.

Job Summary: This position provides leadership and training to assigned residential and community-based programs. Ensures service delivery in accordance with care plans, mentors and role models service delivery methods to Direct Support Professionals at multiple sites. Assures continuous quality improvements in service development in compliance with DHS (245D) licensing regulations in consultation with the Program Administrator.

Job Duties and Responsibilities for Residential Program Director Specialist:

  • Serves as a primary service delivery coach for Direct Support Professionals 
  • Assures the management and delivery of all contracted services and coordination. 
  • Contributes to assuring compliance with all applicable State and Federal rules governing service delivery.
  • Contributes to the training and mentoring of all employees within the program in coordination with the Program Administrator.
  • Carries out the management and execution of program budgets at the direction of the Program Administrator 
  • Contributes to ongoing service delivery improvements and mentoring of the Direct Support Professional team.

Preferred Qualifications for Program Director Specialist:

  • A minimum of three years of supervisory level experience in a program providing direct support services to persons with disabilities or persons age 65 and older; and
  • A baccalaureate degree in a field related to human services, and one year of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older; or
  • An associate degree in a field related to human services, and two years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older; or
  • A diploma in a field related to human services from an accredited post-secondary institution and three years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older; or
  • A minimum of 50 hours of education and training related to human services and disabilities; and four years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older under the supervision of a staff person who meets the qualifications.
  • Valid Minnesota Driver’s License with acceptable record and current auto insurance
  • Available to work flexible hours and locations.
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Pinnacle Services, Inc. is an Affirmative Action and Equal Opportunity Employer